Question 1

What do I get on the free plan?

Accepted Answer

You can post up to 5 jobs a month, see up to 20 applications per job, save talent and browse every profile. You can't message or contact anyone until you upgrade. Free job posts go live 24 hours after they pass our automatic check, and can't include links, email addresses, phone numbers or social handles.

Question 2

Why can't I contact workers on the free plan?

Accepted Answer

Paying to contact people keeps mass-messaging down, so workers aren't buried in copy-and-paste offers. It also pays for the site.

Question 3

What do Pro and Premium cost?

Accepted Answer

Pro is $49 a month or $249 a year. Premium is $69 a month or $299 a year. The only other charge is for live interviews with a hired interviewer, which you book and pay per interview.

Question 4

What's the difference between Pro and Premium?

Accepted Answer

Pro lets you contact 200 workers a month and post 10 jobs a month. Premium raises contacts to 1,000 a month and job posts to 15 a month, and adds a place to keep contracts and documents for each hire and AI agent access (MCP server and webhooks). A contact is used the first time you message a worker, including an applicant you reply to.

Question 5

Can I switch plans or go annual?

Accepted Answer

Yes. Open Billing in your employer dashboard, pick a plan and a billing cycle, and confirm.

Question 6

Do I have to keep paying after I hire someone?

Accepted Answer

No. Your plan is a subscription, and you can pause it or stop it when you're done recruiting. Your worker's pay is separate and goes straight to them.

Question 7

Can I pause my plan?

Accepted Answer

Yes, on monthly plans. Open Billing and choose Pause plan, then pick 1, 2 or 3 months. You keep your plan until the end of the month you've paid for, then you're on Free limits with no charge. Your plan and billing restart on their own when the pause ends, or straight away if you choose Resume now.

Question 8

How do I cancel?

Accepted Answer

Open Billing in your employer dashboard and choose Turn off auto-renew. Your plan stays active until the end of the period you've paid for, then moves to Free, and nothing more is charged.

Question 9

Do you give refunds?

Accepted Answer

Monthly plans aren't refunded: pause or turn off auto-renew instead. On an annual plan, ask us and we refund the months you haven't started. Months used are counted from the start of your year and rounded up, so after 2 and a half months you get 9 of 12 months back, and your plan ends after month 3. If we charged you twice or by mistake, we refund that charge in full.

Question 10

Can agencies, recruiters and startups hire here?

Accepted Answer

Yes. Agencies, recruiters hiring for their clients, startups and businesses of any size can post jobs and hire. Pay, hours and terms are agreed between you and the worker.

Question 11

How does match scoring work?

Accepted Answer

Each applicant gets a match score against your job post, with a breakdown per criterion: skills, years of experience, education, school, location, English, hours and pay. You decide how much each one counts, from must-have to ignore. Applicants with more experience than you asked for are labelled Overqualified but still rank close to an exact fit. We never score age, gender or photos. Use it to decide who to read first. It isn't a verdict, so look at the profile and interview before you decide.

Question 12

What can I filter for in talent search?

Accepted Answer

Keyword, skills (a worker must have all of them), job type, hourly rate, hours per day, verification badges, last active date, IQ and English level. You can sort by best match, recently active, rate or number of hires.

Question 13

Should I run a test task?

Accepted Answer

We suggest a short one, and we ask you to pay for it. Workers do better work when their time counts, and you learn more than an interview can tell you.

Question 14

How do I pay a worker?

Accepted Answer

Directly. Workers add their own payment links (Wise, Payoneer, PayPal or others) to their profile, and you pay them there. Once you hire, the links show on your Hires page. PH Online Jobs never holds or touches the money.

Question 15

Do you take a cut of what I pay?

Accepted Answer

No. Pay is between you and your worker, and it goes straight to them. Our income from employers is the plan fee, plus the fee for live interviews if you book any.

Question 16

What does a worker cost?

Accepted Answer

You agree the pay with the worker. Each profile shows an expected hourly rate, and each job post shows pay with an estimated monthly amount in USD and PHP, so you can compare before you reach out.

Question 17

How do I find someone I can trust?

Accepted Answer

Start with the Verified Filipino badge. It means our team checked the worker's National ID (PhilID or ePhilID) and a selfie of them holding it. Some workers also add NBI or police clearance badges and optional IQ, English and DISC results. Then interview as you would for any hire.

Question 18

Are workers employees of PH Online Jobs?

Accepted Answer

No. We're a job board. We aren't the employer or an agency for either side. You and the worker agree the terms; the working relationship is between the two of you.

Question 19

Can I hide or delete a review about me?

Accepted Answer

Neither side can hide or delete a review about themselves. We only remove one if it breaks our Terms: abuse, off-topic, fake or paid reviews, extortion or fraud. Anyone signed in can report a review, once. The person reviewed can post one public reply within 28 days of the engagement ending, and it can't be edited.

Question 20

What does a hired interviewer do?

Accepted Answer

A Verified Filipino interviewer runs a live video interview of 30 minutes or more with the applicants you choose. On camera they ask the applicant to turn their head, pass a hand over their face and hold their ID next to their face, then rate spoken English and the skills in your post and fill in a scorecard. You get the recording, a searchable transcript and the scorecard. Hiring interviewers needs a Pro or Premium plan.

Question 21

What does a live interview cost?

Accepted Answer

Each interviewer sets their own price per interview, from $5. You pay that price plus a $1 recording and AI fee for each interview, in advance for the number of interviews you choose. If an interview doesn't happen, is under 30 minutes or isn't recorded, it comes back to you as interview credit for the next one.

Question 22

Is the AI assessment a hiring decision?

Accepted Answer

No. After the call, AI reads the transcript and summarises English level, skills and red flags. It is advice only: it never changes an application's status or match score. Check it against the recording and the interviewer's scorecard before you decide.

Question 23

How long are interview recordings kept?

Accepted Answer

The applicant agrees to the recording, transcript and AI assessment before the time is booked. Only your company sees them, through links that expire after 15 minutes. They are deleted 30 days after the job post is filled, closed or expired, or sooner if either account is deleted.

Question 24

What do you do about scams?

Accepted Answer

Job posts that ask applicants to pay, offer commission-only pay or push people to Telegram or WhatsApp get a red warning, and we keep them out of Google Jobs. Use Report on the job post (you need to be signed in), or write to us from the contact page. The safety page lists the scams we see most, on both sides.

Hire Filipino professionals for your business or your clients

From job post to hire

Post a job or search profiles

Pick who to talk to

Hire and manage

Check before you hire

Hire a live interviewer

Hire without getting scammed

Guides for first-time hires

Frequently asked questions

Plans and pricing

Pausing, cancelling and refunds

Finding and hiring

Paying your workers

Trust and safety

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